Shipping policy
Shipping Policy
Effective Date: July 31, 2025
At Your Daily Dose Online, we are committed to ensuring that your orders are delivered promptly and securely. Please take a moment to review our shipping policy outlined below.
1. Service Coverage
We offer delivery services nationwide within the Philippines, in partnership with trusted logistics providers such as J&T Express and other reputable couriers.
2. Order Processing Time
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Orders are processed within 1 to 2 business days, excluding Sundays and official holidays.
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Orders placed after 3:00 PM (Philippine Standard Time) will be processed on the following business day.
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Once dispatched, a shipping confirmation and tracking number will be sent via email or SMS.
3. Estimated Delivery Time
| Destination | Estimated Delivery Time |
|---|---|
| Metro Manila | 3 – 7 business days |
| Greater Luzon Area | 3 – 7 business days |
| Visayas & Mindanao | 1 – 3 business days |
Delivery timeframes are approximate and may vary due to courier capacity, weather conditions, or peak periods.
4. Tracking Your Order
A tracking number will be provided once your order has been dispatched. Customers may monitor the status of their shipment through the courier’s official tracking website or application.
5. Delivery Exceptions
We shall not be held liable for delays or non-delivery resulting from:
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Incomplete or inaccurate shipping details
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Unavailability of the recipient at the delivery address
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Events beyond our control, including but not limited to natural disasters, strikes, or courier system failures
In the event that a package is returned due to unsuccessful delivery attempts, we will contact the customer to arrange re-delivery. Additional shipping charges may apply.
6. Non-Serviceable Areas
If the provided shipping address is outside of our courier’s serviceable coverage, we will promptly reach out to offer alternative solutions or provide a full refund if delivery is not possible.
7. Contact Information
For any shipping-related inquiries, please contact our customer service team:
📧 dailydosemallph@gmail.com
🌐 https://www.yourdailydoseonline.com