Return & Refund Policy

At Your Daily Dose Online, we want you to shop with confidence. Please read our Return and Refund Policy carefully before making a purchase.

Incorrect Shipping Address

Customers are responsible for providing a complete and accurate shipping address during checkout.

Please review your shipping information carefully before placing your order. Once an order has been processed or shipped, we may not be able to change the delivery address.

If a package is returned due to an incorrect or incomplete address provided by the customer, the customer will be responsible for any additional shipping charges required for reshipment.

Returns

If you wish to request a return, please contact us within 7 days of receiving your order.

Email:
support@yourdailydoseonline.com

Please include:

  • Order Number

  • Full Name

  • Reason for Return

  • Photos (if the item is damaged, defective, or incorrect)

Items eligible for return must:

  • Be unused and unopened

  • Be in their original packaging

  • Include all accessories (if applicable)

Return shipping costs for change-of-mind purchases are the responsibility of the customer.

Damaged, Defective, or Incorrect Items

Please inspect your order immediately upon delivery.

If you receive:

  • A damaged item

  • A defective item

  • An incorrect product

please contact us within 48 hours after receiving your order.

Include clear photos of:

  • The product

  • The shipping package

  • The shipping label

Once verified, we will provide a replacement, store credit, or refund, depending on the situation.

Non-Returnable Items

For health, hygiene, and safety reasons, the following items cannot be returned or exchanged unless they arrive damaged, defective, or incorrect:

  • Opened skincare products

  • Opened personal care products

  • Opened supplements

  • Opened food products

  • Sale or clearance items

  • Gift cards

Exchanges

If you received the wrong or defective item, we will gladly replace it, subject to product availability.

For change-of-mind purchases, customers may return eligible unopened products and place a new order for the desired item.

Refunds

Once your returned item has been received and inspected, we will notify you of the status of your refund.

If approved, refunds will be issued through the original payment method whenever possible.

Please allow 5–10 business days for your financial institution or payment provider to process the refund.

Shipping fees are non-refundable unless the return is due to our error.

Contact Us

If you have any questions regarding this policy, please contact us.

Your Daily Dose Online

Website:
https://yourdailydoseonline.com

Email:
support@yourdailydoseonline.com